Taking Care of Business: Fitbit
Or: “How Fitbit transformed me from a customer into a cheerleader.” When it comes to technology, there are generally a few kinds of people. There are early adopters: people who see the promise of a...
View ArticleTaking Care of Business: Cable One
In Part I of this series, I wrote about how Fitbit changed me from a customer to a cheerleader. I felt it was a great example of how to take care of a customer and show them how you value their...
View ArticleTaking Care of Business: SimpliSafe
Background Heather had a home security scare a month ago that triggered our decision to implement some more robust home security. We have plenty of options in the event of a break-in, but we had few...
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